Getting started
Onboarding checklist, ingestion of your trademarks and copyrighted assets, first-week milestones.
Most-asked questions across our customer base.
Connecting marketplaces
Authorize EDGHAZ on Amazon, eBay, Shopee and 240+ marketplaces with one click.
Configuring detection rules
How to tune precision-vs-recall by SKU, region and platform.
Reading the dashboard
How to read takedowns, repeat-closure rate and recovered-revenue KPIs.
Working with Copilot
Best practices for accepting, rejecting and creating rules from Copilot suggestions.
Single sign-on & SCIM
Configure Okta, Azure AD and Google Workspace identity providers.
Need a human? We answer in under an hour, 24/5.
Email [email protected] or open a ticket from inside the product.